Healthcare Leadership & Management & AI EXpert

Health Advisors

Your Partner in Transforming Healthcare Service Lines

Streamline Health Partners

Transforming Healthcare
Service Lines

Operator-led consulting for radiology, cardiology, ancillary services, and AI implementation — built on 25+ years of running service lines at enterprise scale.

Kelly Emrick  ·  DHSc · PhD · MBA · RT(R)
Executive Summary

A consulting practice built by an operator, not a consultant.

Healthcare faces unprecedented operational, financial, and technological pressure. Streamline Health Partners investigates and optimizes service lines — translating decades of frontline radiology leadership and AI implementation into measurable performance change for hospitals, IDNs, and outpatient networks.

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Years Enterprise Imaging Leadership
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Locations Managed (UNMC Systemwide)
0
Hospital Streamline Initiative
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Operating Budget Stewardship
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Outpatient Volume Growth Delivered
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Press Ganey Percentile (10 yrs)

Service Line Operations

Radiology, cardiology & vascular, ancillary services — built on the floor, optimized for throughput and quality.

Healthcare AI Implementation

Governance frameworks, agentic workflow design, intake analytics — AI that ships and survives audit.

Financial & Engagement Levers

Revenue cycle, payer contract, patient and physician engagement — the levers that move EBITDA and CG-CAHPS together.

“The difference between consulting that ships and consulting that doesn’t is whether the person across the table has actually run the service line at 2 a.m.”
— Founding principle
Service Line Portfolio

Seven service lines. One operator framework.

Click any service line below to see the typical operational pressure points and how Streamline Health Partners intervenes. Each engagement starts with diagnostic, ends with measurable performance change.

Select a service line to explore challenges and our approach.
Methodology

A five-stage operator workflow.

Every engagement follows the same rigorous arc — from data-driven diagnostic to financial outcome verification. Click any stage to expand.

Typical engagement duration
6–18 months
First measurable outcome by
Week 6
Delivery model
Embedded + advisory
Outcomes & Benefits

What transformation looks like.

The benefits we deliver aren’t generic. They’re patterned on actual engagements across academic medical centers, IDNs, and outpatient imaging networks. Drag the toggle to see typical baseline versus outcome at month 18.

A
Improved Operational Efficiency
Streamlined processes leading to faster service delivery and reduced costs. Reference: 40% scheduling efficiency improvement via AI intake analytics.
B
Enhanced Patient Satisfaction
Better patient experiences resulting in higher retention and referrals. Reference: Press Ganey 90th percentile sustained across 10 consecutive years.
C
Increased Revenue
Optimized billing and reduced overhead, strengthening financial position. Reference: 20% net revenue growth, 30% outpatient volume growth.
D
Competitive Advantage
Adoption of cutting-edge AI technologies setting your organization apart. Reference: AI governance frameworks deployed across radiology service lines.
E
Engaged Workforce
Motivated staff and physicians contributing to a positive organizational culture. Reference: Emrick Employee Engagement Model deployment.
Service Line Self-Assessment

Where does your service line stand today?

Answer 12 questions across five dimensions. The diagnostic generates a radar visualization of strengths and weak signals, plus a recommended starting point for an engagement.

Operational Efficiency
1. Average patient wait time from scheduling to scan/visit?
Operational Efficiency
2. Same-day add-on capacity utilized?
Operational Efficiency
3. Workflow standardization across sites?
Financial Performance
4. Days in A/R for the service line?
Financial Performance
5. Payer contract review cadence?
Engagement
6. Press Ganey or equivalent patient experience score?
Engagement
7. Technologist / clinical staff turnover (annual)?
AI & Technology
8. AI tools in production for the service line?
AI & Technology
9. Formal AI governance framework in place?
Compliance & Quality
10. Most recent Joint Commission survey result?
Compliance & Quality
11. Physician credentialing turnaround?
Compliance & Quality
12. Quality / KPI dashboard refresh cadence?
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/ 100 composite
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The Operator Story

Why this consulting practice is different.

Most healthcare consultants have never sat in an operational seat. This practice was built by someone who has — across academic, IDN, and outpatient settings — and who continues to operate an MRI facility today.

2020–Present
Owner, Kansas City Advanced Imaging (KCAI)
Outpatient MRI facility, Overland Park, KS. Currently operating — payer contracting, credentialing, pricing strategy, financial modeling.
Systemwide
Radiology Director, University of Nebraska Medical Center
75 locations, $1B portfolio, $120M operating budget. Multi-site standardization at scale.
Multi-system
COO & CFO, Neuroimaging Institute (Kansas City)
Dual operational + financial leadership of a specialty imaging service line.
31 hospitals
Streamline Healthcare Initiative
Multi-system radiology performance improvement initiative across 31 hospitals.

Signature Outcomes Delivered

Each bar represents a measurable result from a prior engagement.

01
Operator credibility
25+ years on the floor. Still operates an imaging facility today — not retired into advisory.
02
Multidisciplinary team
Clinical operations, technology, finance, human resources — integrated under one engagement.
03
Customized approach
No templated playbooks. Diagnostic-first — what your service line actually needs, not what we have on the shelf.
04
AI fluency that ships
Author of governance frameworks, intake analytics, and agentic workflow models actively deployed in radiology.
Published Author
Fiscal Fitness
The Population Health Bible for Healthcare Professionals
Evidence-Based Healthcare Leadership
Self-Talk: Harness the Voices in Your Head
Next Step

Start with a 30-minute diagnostic call.

Every engagement begins with a focused conversation. No pitch deck. Bring one operational problem you want unstuck and we’ll spend the time on that.

Diagnostic Call
Service Line Quick-Read
30 minutes. Bring one pressure point — throughput, payer, AI, staffing. Leave with a framing of root cause and the first three moves.
Best for: VPs, Service Line Directors, COOs
Schedule call →
Engagement
Service Line Transformation
6–18 month engagement. Embedded operator + advisory model. Diagnostic, strategy, implementation, verification. Typical scope: one service line, one health system.
Best for: Health systems, IDNs, outpatient networks
Request scoping →
Advisory
AI Governance & Implementation
Standalone scope: build or audit your healthcare AI governance framework, data lifecycle, RACI, bias & drift monitoring, maturity roadmap.
Best for: CIOs, CMIOs, AI Steering Committees
Open conversation →
Email
kelly@kellyemrick.com
Web
kellyemrick.com
Based
Kansas City, MO
LinkedIn
Kelly Emrick, DHSc, PhD
“The right time to bring in a service-line operator is before the financials force the conversation. By then, your options have already narrowed.”
Streamline Health Partners
Kelly Emrick, DHSc, PhD, MBA, RT(R)  ·  kellyemrick.com