Designed by Kelly Emrick, DHSc, PhD, MBA
Health Advisors Analytics
Leakage Mitigation Taskforce
Dashboard ID: LEAK-2025-X
Annual Revenue Opportunity
Recoverable by reducing leakage by 15%
$42.5 M
Current Capture Rate: 35% (Target: 50%)
Network Integrity Profile
Ratio of retained services vs. leakage. Note the 32% unsanctioned rate.
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Leakage Volume by Specialty
Orthopedics and Cardiology show the highest financial impact.
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Why Patients Leave
- 1. Availability: >14 day wait increases leakage by 60%.
- 2. Convenience: Proximity matters for chronic care.
- 3. Friction: Manual referrals cause drop-offs.
The “Leakage Pentagon”
The Referral Black Hole
Without closed-loop interoperability, patients are burdened with coordinating their own care.
Critical Insight:
45% of leakage occurs because the patient was never contacted.
PCP Consultation
Referral Order Entry
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The Gap (3-5 Days)
Patient searches “doctors near me”
Competitor Selection
Projected Retention
Access vs. Leakage
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