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State-by-state rankingKFF analysis of CDC 2025 BRFSS data

The Appointment That Never Happened

Healthcare is getting harder to afford, and the newest state data shows exactly where that pressure is turning into skipped care. Explore every state, see how yours compares, and use the questions at the end to test your own organization.

12.8%of U.S. adults needed a physician in the past 12 months but could not go because of cost. About 1 in 8.
13.9%adults with a chronic condition
10.8%adults without a chronic condition
18.1%Texas, the highest share
7.3%Hawaii, the lowest share
2.5×gap between the highest and lowest state

Share of adults who skipped a physician visit because of cost, 2025

Under 10%10 to 10.911 to 11.912 to 12.913 to 13.914% or more
2+ points below0.5 to 1.9 belowWithin 0.4 of 12.8%0.5 to 1.9 above2+ points above
No reliable 2025 estimate: California, Mississippi, Nevada

Texas

18.1%Rank 1 of 48

About 1 in 6 adults needed a physician and could not go because of cost.

5.3 points above the national rate

How it compares

Texas18.1%
South average13.1%
National12.8%
Highest (Texas)18.1%
Lowest (Hawaii)7.3%

Regional averages are simple averages of the reporting states in each U.S. Census region, not population weighted.

By region

South13.1%
West12.1%
Midwest11.0%
Northeast10.6%

Simple average of reporting state rates in each U.S. Census region. Not population weighted.

What the map shows

  1. Six states reach 14% or higher, and all six are in the South: Texas, Georgia, Oklahoma, Arkansas, Alabama and Louisiana.
  2. Only 13 of 48 reporting states sit above the national rate, while 35 sit below it. A population-based national figure leans toward large, high-rate states such as Texas, Florida and Georgia.
  3. Chronic illness raises the risk. Adults with a chronic condition skipped care at 13.9%, compared with 10.8% for those without one: the patients who can least afford a gap in care are the most likely to have one.

Full ranking, highest to lowest

Share of adults who needed to see a physician in the past 12 months but could not because of cost, by state, 2025
RankStateRegionShare of adultsvs. national (pts)
1TexasSouth18.1%+5.3
2GeorgiaSouth16.0%+3.2
3OklahomaSouth15.1%+2.3
4ArkansasSouth14.9%+2.1
5AlabamaSouth14.6%+1.8
5LouisianaSouth14.6%+1.8
7ColoradoWest13.9%+1.1
8FloridaSouth13.7%+0.9
9ArizonaWest13.6%+0.8
10New JerseyNortheast13.4%+0.6
11TennesseeSouth13.3%+0.5
12WyomingWest13.2%+0.4
13IllinoisMidwest13.0%+0.2
14MontanaWest12.6%−0.2
15MissouriMidwest12.5%−0.3
15New MexicoWest12.5%−0.3
17UtahWest12.4%−0.4
18IndianaMidwest12.3%−0.5
19AlaskaWest12.2%−0.6
20West VirginiaSouth12.1%−0.7
21KentuckySouth12.0%−0.8
22IdahoWest11.9%−0.9
22OhioMidwest11.9%−0.9
24OregonWest11.8%−1.0
25ConnecticutNortheast11.7%−1.1
25DelawareSouth11.7%−1.1
25South CarolinaSouth11.7%−1.1
25WashingtonWest11.7%−1.1
29KansasMidwest11.5%−1.3
30PennsylvaniaNortheast11.4%−1.4
31MarylandSouth11.2%−1.6
31NebraskaMidwest11.2%−1.6
31New YorkNortheast11.2%−1.6
34MichiganMidwest11.0%−1.8
34North CarolinaSouth11.0%−1.8
36Rhode IslandNortheast10.9%−1.9
37WisconsinMidwest10.7%−2.1
38MinnesotaMidwest10.4%−2.4
39VirginiaSouth10.1%−2.7
40MaineNortheast9.9%−2.9
41South DakotaMidwest9.5%−3.3
42New HampshireNortheast9.3%−3.5
42North DakotaMidwest9.3%−3.5
44MassachusettsNortheast8.9%−3.9
45District of ColumbiaSouth8.8%−4.0
46IowaMidwest8.6%−4.2
47VermontNortheast8.3%−4.5
48HawaiiWest7.3%−5.5

Tied states share a rank, as published. Not ranked for lack of reliable 2025 data: California, Mississippi, Nevada.

The affordability squeeze behind the map

49%

of U.S. adults were cost secure in 2025, able to afford needed care. A five-year low, down from 61% in 2022.

1 in 3

adults made at least one financial trade-off to pay for care in the past year (survey of 19,535 adults).

15%

borrowed money to pay for care, and another 15% delayed or stretched prescriptions: the two most common trade-offs.

62%

of uninsured adults made such a trade-off. Enhanced ACA premium tax credits expired at the end of 2025.

“Delaying care or waiting until health problems are critical and require emergency care.”

Daniel Isacksen Jr., executive vice president and CFO, Trinity Health, describing patient behavior in 2026

Leadership signal

Deferred care does not disappear. It comes back later, sicker, and through the emergency department.

Questions for leadership teams

  1. Are cancellations and no-shows coded for cost, so finance and access teams can see how much missed volume is an affordability problem rather than a scheduling one?
  2. Do patients receive a price estimate and an offer of financial counseling before the appointment, not after the bill?
  3. Have charity care and presumptive eligibility screening been updated for patients who lost exchange coverage when enhanced tax credits expired?
  4. Is the emergency department tracking visits for conditions that began as deferred primary or specialty care?
  5. Where does your state sit on this map, and does your own service area look better or worse than the statewide figure?

Method. The measure is the share of adults who said they needed to see a physician in the past 12 months but could not because of cost. Ranks follow the published order, and tied states share a rank. “About 1 in N” is 100 divided by the state rate, rounded. Regional figures are simple averages of reporting state rates in each U.S. Census region.

Sources. KFF analysis of the CDC 2025 Behavioral Risk Factor Surveillance System, as reported in Becker’s Hospital Review, November 5, 2026. Affordability figures: West Health-Gallup Center on Healthcare.

Analysis and design: Kelly Emrick, DHSc, PhD, MBA, BSRT(ARRT)R · kellyemrick.com

The Appointment That Never Happened

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