For years, healthcare systems have been innovating with programs designed to personalize services and care experiences for the growing population aged 65 and above. While it’s expected that utilization trends for adults aged 18-64 differ from those of adults aged 65 and older, a closer look reveals surprising variations even within the senior demographic. This demonstrates why leaders need to analyze utilization patterns across different subgroups: 65-74, 75-84, and 85 and older. Doing so helps us develop more effective strategies for care delivery models, workforce planning, and capital investments that genuinely meet the specific needs of each segment. That said, let’s start with the big picture: the 65+ cohort consistently exhibits higher utilization rates across various hospital types and care sites compared to the 18-64 group. What are your thoughts? Have you noticed these age-specific differences in your organization, and how are you adjusting to them? I’d love to hear insights from fellow healthcare leaders!
Graph Illustrated by: Dr. Emrick
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